FAQ

Yes, we understand that many people have sensitivities to certain metals, so we make sure all our earrings are nickel-free. Your comfort is as important to us as your style.

For every purchase you make, we donate a portion of the proceeds to the Brain & Behavior Research Foundation. By choosing Luna & Loki, you're not only expressing your personal style but also contributing to a meaningful cause.

As of now, Luna & Loki ships within all 50 states in the U.S. Please subscribe to our newsletter for updates on future shipping options.

Your satisfaction is important to us. If you're not happy with your purchase, please contact our customer service within 14 days of receiving your order for options on returns or exchanges. Please note that return shipping fees may apply.

Yes, we do! For our local customers, we offer a 'Local Pick-Up' option at checkout. Your order will be placed in our pick-up box for you to collect at your convenience. This provides a quick and easy way for you to get your Luna & Loki items.

To keep your Luna & Loki accessories in the best condition, we recommend storing them in a cool, dry place and avoiding direct contact with water and chemicals. For leather items, a gentle wipe with a dry cloth is sufficient.

We love meeting our customers at various artisan markets across Indiana, including in Indianapolis, South Bend, and Elkhart. Follow us on social media or subscribe to our newsletter for the latest updates on where you can find Luna & Loki in person. We're looking forward to seeing you at our next event!